Privacy Policy

Introduction

GROW RIIOT LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ΩZARK trading indicators and services.

Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and billing-related information when you create an account or make a purchase. Payments are processed by third-party payment processors (e.g., Stripe/PayPal) and we do not store full payment card numbers on our servers.
• Communication Data: Messages, support requests, and feedback you send to us
• Usage Data: Information about how you access and use our website and products

We automatically collect certain information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Information: Pages visited, time spent, links clicked, and referring URLs
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

How We Use Your Information

We use the information we collect to:

• Process transactions and manage your account
• Provide, maintain, and improve our products and services
• Send you product updates, support communications, and marketing materials (with your consent)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website, processing payments, hosting services, analytics, email delivery, customer support, and conducting business. These may include but are not limited to: payment processors (e.g., Stripe, PayPal), hosting providers (e.g., Netlify, cloud services), analytics services (e.g., Google Analytics), email service providers, customer relationship management tools, and other business operations services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We (and our service providers) may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website performance, functionality, and security
• If we run advertising or retargeting in the future, we may use additional cookies/trackers for marketing purposes (and we will update this policy accordingly)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Do Not Sell: We do not sell your personal information. If this changes, we will provide an opt-out mechanism

To exercise these rights, contact us at support@ozarktrading.com.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell. You may request: (a) the categories of personal information we have collected about you; (b) the categories of sources from which the personal information is collected; (c) the business or commercial purpose for collecting or selling personal information; (d) the categories of third parties with whom we share personal information; and (e) the specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request that we delete any personal information about you that we have collected and retained, subject to certain exceptions (e.g., we may need to retain information to complete a transaction, detect security incidents, comply with legal obligations, or for other internal business purposes).
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We may share your personal information with service providers as described in this Privacy Policy. You have the right to opt-out of the sale or sharing of your personal information. If we begin selling personal information in the future, we will provide notice and an opt-out mechanism.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to that which is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you a different level or quality of services for exercising your privacy rights.

How to Exercise Your California Privacy Rights:

• Submit a request by emailing us at support@ozarktrading.com with the subject line "California Privacy Rights Request"
• Include your full name, email address associated with your account, and specify which rights you wish to exercise
• We may need to verify your identity before processing your request, which may require additional information
• We will respond to your request within 45 days, or notify you if we need additional time
• You may designate an authorized agent to make a request on your behalf, subject to verification requirements

Categories of Personal Information We Collect: Identifiers (name, email, IP address), commercial information (purchase history), internet activity (browsing behavior, cookies), and other information you provide to us. We collect this information for business purposes including providing services, processing payments, customer support, security, and legal compliance.

EU/UK Privacy Rights (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise your GDPR rights, contact us at support@ozarktrading.com.

Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals are interpreted. We do not currently respond to DNT browser signals or mechanisms.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. Notification will be made via email to the address associated with your account or through other reasonable means.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information, except where we are required to retain it for legal or legitimate business purposes.

Children's Privacy

Our Products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Products, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Products after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@ozarktrading.com.